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Troubleshooting

Troubleshooting

Problem with your Z Grill? Find an answer here!

Z Grills – Repair Kit
Proactively Managing Customer Service The reality is any product with electrical and mechanical parts can have issues especially when manufactured...
Z Grills – Smoky Hopper
Why a Smoky Hopper Occurs Smoke coming out from the hopper is a problem that many pellets smoker grills can...
Z Grills – Temperature Problems
Normal grill operation? If you have just got a new Z Grill, then it may in fact be operating normally....
Z Grills – LEr Error & Fire Out
Z Grills Error Overview The Z Grills controller has 4 errors that can be displayed: LEr = Low Temperature Error...
Z Grills – HEr High Temp Error
Z Grills Errors Overview The Z Grills controller has 4 errors that can be displayed: LEr = Low Temperature Error...
Z Grills – ER1 Temp Sensor Error
Z Grills Errors Overview The Z Grills controller has 4 errors that can be displayed: LEr = Low Temperature Error...
Z Grills – ER2 Controller Error
Z Grills Errors Overview The Z Grills controller has 4 errors that can be displayed: LEr = Low Temperature Error...
Z Grills – Noisy Grill
Clunking, grinding or squeaky noises As the wood pellets are fed from the hopper through to the fire-pot, longer pellets...
Z Grills – Manually run without Ignition Rod
In the rare situation that the ignition rod fails, it is possible to still run a Z Grills pellet smoker....
Z Grills – Runs out of pellets
Fire is still burning If you find the hopper is empty but the temperature hasn’t yet dropped and there are...

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