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If you are having a problem with your Z Grills pellet smoker or accessory, please first check out the Troubleshooting pages here.

If the power has tripped or fuse blown, don’t try and diagnose it yourself, please contact us (see below).

Australia

Please complete our Product Support Form so we can get a case set up in our system and help you out. You can also contact us via phone on (1300 390 703) or our Facebook page.

USA

Please contact the USA customer service team by clicking here.

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